There are different reasons why consultants are called in:
- To gain external, more objective advice and recommendations
- To gain access the consultants' specialized expertise
- Simply as temporary help during a one-time project, where the hiring of permanent employees is not required
- To outsource all or part of the IT services
Five basic principles
Five basic principles of IT consulting are:
- Focus on the Relationship: Understanding the personality and expectations of client, client organization and all other stakeholders
- Clearly Defined Role: Defined roles and responsibilities for both clients, other stakeholders and consulting team
- Visualize Success: Helping the client see the end at the beginning
- You Advise, They Decide: Client is the best person to decide
- Be Oriented Towards Results: Ensuring that the solution addresses end user concerns, user training, implementation and maintenance constraints
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